Each weekday at Spaulding Rehabilitation Hospital in Charlestown, patients, visitors and staff are warmly greeted at the front desk by Richard Shelton, Spaulding Greeter and affectionately known as the “Mayor of Spaulding.” After spending the last 33 years dedicated to supporting the hospital, Richard was honored recently by his colleagues as he began a well-deserved retirement.
“Anyone who interacts with Richard immediately experiences his genuineness, humor and compassion. For so many people he is their first impression of Spaulding. Whether in person or on the phone, no matter the stress they may feel, they know they are speaking to someone who cares and will do all he can to help,” said David Storto, Spaulding President.
In addition to several gifts of appreciation presented to Richard, Spaulding also renamed their October employee of the month award the Richard Shelton Award for his example of exemplary customer service. Richard was also surprised with official declarations from both the Boston City Council and Mayor Martin Walsh in honor of his long service to the community. Known for his prowess on the golf course, Richard even got a special signed putter from Patriots Legend Tedy Bruschi, who hosts his Tee Off with Tedy Golf Tournament at the TPC Boston to support Spaulding and has played with Richard there in past years.
Storto concluded, “The stories of small acts of kindness by Richard are too many to name. However, they all helped make Spaulding a more welcoming place. All of us wish him well and feel so fortunate to have him as part of our community.”